Specialist ToucanTech expertise to help you build smarter systems, strengthen processes and
grow more confident teams

 

Welcome to 4I’s Consulting services, your dedicated ToucanTech Specialist Consultant. Based in Winchester, we are experienced ToucanTech users who support schools, universities, charities and membership organisations to get the most from their platform. From smart setup and tailored customisation to ongoing data support and strategic guidance, we help you strengthen relationships, supercharge fundraising and boost engagement. 

We know the power of the system and we know how to make it work.

Our Core Values


Our work is grounded in four core values - Integrity, Innovation, Inclusivity and Impact. These principles shape every decision we make and every solution we deliver, ensuring our approach is thoughtful, responsible and effective. Each value represents a commitment we bring to every project and together they define how we support organisations to thrive.

Integrity

Every project is approached with clear communication and a commitment to doing things the right way, not the quick way. Our clients know exactly what we’re working on, why it matters and how it supports their long‑term goals.

Innovation

We design future‑ready solutions that evolve with your organisation, from bespoke customisations to seamless integrations with platforms such as Stripe and GoCardless. Whether refining existing systems or building something entirely new, we push for smarter, more intuitive ways to work.

Inclusivity

Our training and support are designed to be accessible, welcoming and adaptable to all levels of technical confidence or experience. We create learning environments where every user feels confident, capable and supported because the best systems are the ones people actually enjoy using.

Impact

Our work is grounded in data, insight and continuous improvement, helping organisations strengthen engagement, streamline operations and increase fundraising performance. When our clients succeed, their communities benefit and that’s the impact that drives us.

How we support you

We offer a range of specialised services tailored to meet your individual needs in managing and optimising your ToucanTech platform. Our approach is focused on understanding and responding to what you require, providing effective and practical solutions for your organisation.

Setup & customisation

We ensure a smooth transition and optimal configuration from the start, helping you build a strong foundation from day one.

  • Smart, efficient platform setup
  • Data structure and field configuration
  • Permissions, groups and workflows
  • Clean, organised starting point for long‑term success

Data support

Ongoing data support to ensure the accuracy and integrity of your data. We assist with data migration, cleaning, and management to optimise your platform's performance.

  • Data cleaning and deduplication
  • Importing, exporting and segmentation
  • Reporting setup and dashboards
  • Ongoing data care

Strategic guidance

Strategic guidance to transform your platform into a powerful tool for community engagement, fundraising and communications.

  • Fundraising and engagement strategy
  • Stewardship journeys and communications planning
  • Community growth and alumni engagement
  • Practical, insight‑led recommendations

Ongoing Support & Partnership

Flexible, friendly support whenever you need it.

  • Monthly or ad‑hoc support
  • Training for teams and new starters
  • A trusted partner who knows your system inside out

Contact

Consultants: Donna Hale and Kate Ross

Location: Winchester, Hampshire, United Kingdom

Opening hours: Monday to Friday 8.00am to 6pm

Email